Operational Excellence & Process Specialist

Hybrid

locations

Boliden

time type

Full time

time left to apply

End Date: May 31, 2025

job requisition id

JOB_012336

Operational Excellence Manager & Process Specialist 

Boliden is a high-tech metals company with its own mines and smelters that works long-term to guarantee society's access to base and precious metals. For a century, our work has been part of the value chains that have shaped modern society. At Boliden, we know that the metals we mine and make available will continue to play a crucial role in the future – what matters is how we produce them. Become a part of us and drive change for future generations.   

Your opportunity:  

This is a new role at Boliden, and you will have the opportunity to drive efficiency, process optimization, and continuous improvement. You will focus on IT service delivery, i.e. optimizing workflows, reducing downtime, and ensuring alignment with business objectives and implementing best practices to improve overall IT performance. 

What you will do:  

• Identify and implement process improvements. 

• Define and track IT Operational KPI’s to track progress against targets and communicate results 

• Drive the design and implementation of processes aligned with organizational priorities. 

• Measure and analyze the effectiveness of services & processes. 

• Work closely with leaders to identify opportunities for process enhancements. 

• Provide training and guidance to teams on new processes  

• Facilitate change management in leading and supporting operational initiatives. 

• Ensure compliance with all applicable laws, regulations, company policies and operational standards (i.e. Adherence to BICS framework) 

• Facilitate the implementation and adoption of processes in line with agreed Boliden IT principles and best practices 

• Lead the identification, implementation and adoption of continuous improvements, to adapt to a changing environment, with focus on elimination of waste and strengthening operations 

• Work together with other operational excellence managers to co-own the creation and adoption of common principles and good practices used in everyday work 

What you bring:   

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field. 

• 5+ years of experience in IT operations, IT service management or process improvement roles. 

• Excellent verbal and written communication 

• Strong analytical, problem-solving, leadership and communication/rhetorical skills 

• Passion for learning and researching 

• It is a merit if you have worked with Lean.  

Why work with us:   

At Boliden, we believe in promoting a workplace where care, courage, and responsibility are central to everything we do. We offer a workplace where we believe in collaboration and where what you contribute will have a direct impact on future generations. We are a company made up of responsible and creative people all working towards the same vision; to become the most sustainable and respected metal supplier in the world.  

Apply today to be part of something truly meaningful!  

At Boliden, diversity and inclusion are drivers of innovation. We know that different perspectives and experiences strengthen us and help us stay at the forefront of an important and exciting industry. Therefore, we encourage applications from people with diverse backgrounds and viewpoints. Together, we build a workplace where everyone can feel safe and inspired to reach their full potential.  

Placement 

We would like to see you in the Boliden office. However – you can work from other sights where we have an office.  

Want to know more about the position? Contact Manager IT Services Stefan Bergström strefan.bergstrom@boliden.com. Questions about the application are answered by our Talent Acquisition Partner, Jessica Grönwall jessica.gronwall@ext.boliden.com.   

Trade union information is available from Giovanni Cibrario, SACO, 070- 225 67 53, Andreas Mårtensson, Unionen, 070-541 83 93 or Peter Markström, Ledarna, 0910-77 40 09.    

Application deadline: 30th of May 2025.  

 If you are a representative of a recruiting company, please refrain from contacting us about this advertisement. We appreciate your consideration.  

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Drive change for generations to come

We are a company in constant development and every workday we explore how we can improve modern life and society. Our metals are a key component in creating a more sustainable future and we take great pride in the impact we make every day. Are you ready to contribute with your curiosity, personality, skill-set and unique background? Be you and challenge us - let's drive change for generations to come!